LASCO Privacy Policy

Introduction

LASCO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application LASCO (the "App"), available on the Google Play Store.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number when you create an account
• Device Information: Information about your mobile device, including device ID, operating system, and app version
• Location Information: Approximate location data to provide location-based services (with your permission)
• Usage Data: Information about how you interact with the App and connected devices

1.2 Device and Technical Information

• Smart home device data and status information
• Device connectivity logs and performance metrics
• App usage analytics and crash reports
• Network information and IP address

1.3 Information from Third Parties

Since LASCO integrates with Tuya Smart Life platform:

• We may receive device data and user preferences from Tuya's services
• Account information if you link your Tuya Smart Life account
• Device management data processed through Tuya's IoT platform

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve the LASCO app functionality
• Device Management: To enable control and monitoring of your smart home devices
• Account Management: To create and manage your user account
• Communication: To send important updates, notifications, and support communications
• Technical Support: To provide customer service and technical assistance
• Analytics: To understand app usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and security threats
• Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with:

• Tuya Smart Platform: As our app integrates with Tuya's IoT services for device management
• Cloud Service Providers: For data storage and processing services
• Analytics Providers: For app performance and usage analytics
• Customer Support Services: To provide technical assistance

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, government requests, or court orders
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmission is protected using industry-standard encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Secure Storage: Data is stored on secure servers with appropriate safeguards

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you've requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When information is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Control

• Account Access: View and update your account information through the app settings
• Data Portability: Request a copy of your personal data in a portable format
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal limitations)

6.2 Communication Preferences

• Notifications: Control app notifications through your device settings
• Marketing: Opt out of promotional communications

7. Children's Privacy

LASCO is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Integration with Tuya Smart Life

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy in the app
• We will update the "Last Updated" date
• For material changes, we may provide additional notice

10. Contact Information